Technical Support, Quality

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Date: Apr 6, 2024

Location: Johor Bahru, 01, MY

Company: Celestica International Inc.

Req ID: 120112 
Remote Position: No
Region: Asia 
Country: Malaysia 
State/Province: Johor 
City:  Johor Bahru 

General Overview

Functional Area:  Quality (QUA)
Career Stream:  Operations Quality (OPQ)
Role:  Technical Support 2 (TS2)
Job Title:  Technical Support, Quality  2
Job Code:  TS2-QUA-OPQ  
Job Level:  Level 05    
Direct/Indirect Indicator:  Indirect

Summary

Detailed Description

  • Leads the resolution of customer and internal issues regarding product quality, with the aim of achieving zero defects.
  • Generates formal reports for disciplined root-cause analysis and corrective actions (i.e.8D methodology)
  • Perform TQC audit, job inspection at first piece, in process and final Inspection.
  • Leads the resolution of internal non-conforming materials through the use of advanced quality tools and problem solving techniques while adhering to established policies and procedures.
  • Executes experiments and implements process/raw material/specification changes through
  • Change Control activities to resolve supply chain problems & customer issues and reduce process/material variation and cost.
  • Update customers in a timely fashion regarding the status of quality issues or any requests.
  • Inform quality management team regarding customer feedback and expectations on product’s quality.

Knowledge/Skills/Competencies

  • Knowledge of operating the CMM machine and able to do the PCDMIS programming.
  • Background in statistics and quality tools preferred. Familiarity with SPC principles and application to batch processes. Competent in problem solving techniques such as DOE, SPC,
  • FMEA, PPAP, MCA, etc
  • Knowledge of GDT and equipment including a thorough understanding of the effects of measurement variability.
  • Possess experience in inspection of machining/welding / powder coating / painting in fabrication of semiconductor / wafer fab added advantage.
  • In-depth knowledge in semicon best practice and industrial quality standards
  • Be able to read product and component drawings and specifications, including hands-on experience in measuring instruments in the inspection of parts

Physical Demands

Typical Experience

Three - Five plus years of engineering experience in Project Management, Process Engineering, Quality Engineering, or Manufacturing Engineering in semiconductor or
equivalent combination of education and experience.

Typical Education

Minimum diploma education

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

 

COMPANY OVERVIEW:
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

 

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
 


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