08 - Senior Team Leader, Operations Quality (Metrology Engineer)

General Overview

Functional Area:  Quality (QUA)
Career Stream:  Operations Quality (OPQ)
Role:  Senior Team Leader (STL)
Job Title:  Senior Team Leader, Operations Quality
Job Code:  STL-QUA-OPQ
Job Level:  Band 08
Direct/Indirect Indicator:  Indirect

Summary

Provide direct supervision and training to employees (Quality Support 1-3 and Quality Team Leader 1-2) to effectively perform the assignments. May include supervising ~25 - 50 employees or a non-supervisory team lead of a support function.

Detailed Description

Performs tasks such as, but not limited to, the following:

• Review inspection method, sampling plan in the Quality Instruction/Quality Plan and feedback Quality Engineer as necessary.
• Monitor and review performance, attendance and disciplinary of employees (Quality Support 1-3 and Quality Team Leader 1-2) under his/her assigned area.
• Review defect found by Quality Inspector, prepare report, notify and work with team for correction and drive for solution.
• Stop line and escalate the quality incident to Manager, as necessary.
• Monitor and review the working shift/ hours and overtime schedule of employees (Quality Support 1-3 and Quality Team Leader 1-2) under his/her assigned area.
• Provides direct supervision and training to employees (Quality Team Leader 1-2) performing their assignments.

Knowledge/Skills/Competencies

• Strong Knowledge of the product quality requirements (IPC-A-610, workmanship, cosmetic spec.) and the tools and equipment used in the inspection process.
• Strong knowledge of manufacturing processes.
• Strong Knowledge of ISO Standards and general company’s rules / procedures.
• Strong Knowledge of sampling plan procedure (AQL).
• Strong Knowledge of basic quality tools.
• Knowledge and understanding of the business unit and how decisions impact customer satisfaction, product quality, on-time delivery and the profitability of the unit.
• Ability to effectively lead, manage, train and motivate employees (Quality Support 1-3 and Quality Team Leader 1-2).
• Ability to communicate and coordinate with various functions to meet quality metrics.

Physical Demands

• The job works in generally good conditions with occasional exposure (10% - 33%) to noise, odours, dust, drafts, chemicals, operating machinery, temperature extremes, hazardous substances, etc.    
• Duties include sustained visual concentration on small areas, such as monitors/screens and sustained visual concentration on numbers/legal documents.
• Occasionally overnight travel is required.

Typical Experience

• 4 to 6 years in a similar role or industry.

Typical Education

• Bachelor's degree in related field, or consideration of an equivalent combination of education and experiency.
• Educational requirements may vary by geography.

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.