Analyst, IT Infrastructure 1

07- Analyst, IT Infrastructure 1
Req ID: 125371
Hiring Manager: Yeap Kie Er
Band: 07 
Region: Asia 
Country: Malaysia 
State/Province: Penang
City:  Batu Kawan

Summary:
The Analyst, IT Infrastructure will install, maintain, upgrade, and continuously improve the site's operating environment, ensuring the ongoing reliability, performance and security of the infrastructure. This includes monitoring and up keeping the operating environments; responding to incidents & problems, deployment of new technologies as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware. Other responsibilities include troubleshooting problems as reported by users, supporting Web access and telephony services, and the acquisition, replacement and decommissioning of related equipment, software and services.

Detailed Description:

• Setting up and configuring new laptops and desktops and install authorized software.

•  Providing computers, networks, servers, IT & office equipment installation, configuration, management, maintenance and troubleshooting.

• Ensure IT Systems and computer are secure and are compliant with Corporate IT Security Policy.

• Daily monitor the IT Service Request/ Incidents to ensure timely correction of any incidents.

• Maintain a proactive approach in attending to user’s requests, identify and troubleshoot problems, enquiries, provide advice and follow up within a stipulated time to ensure the smooth operation of the end user needs and system availability.

• Prepare technical documentation, procedures and guidelines and update according to SOP.

• Performing IT daily checklist to ensure server room tidiness and ensure all IT equipment are working fine.

• Liaise with Global IT Team and vendors to ensure projects, services and tasks are implemented as per specification and timely manner.

• To perform any other tasks or assignments as directed by the management from time to time.

Knowledge/Skills/Competencies:

• Education Level: At least Degree or above in IT related course (Computer Science, Information Technology)
• Competency and experience: At least 2 years in IT working experience on hardware, software & networking. Fresh graduates are encouraging to apply.
• Previous work experience at manufacturing company are encourage to apply.
• Skills: Able to provide technical support & explain technical problem in simple term in English.
• Languages: Bahasa Malaysia, Mandarin and English as need to communicate with Global IT counterparts.        
• Possess good & customer-oriented attitude, integrity, multitasking and able to work under pressure when necessary.
• Frequent travel from Kulim & Penang Sites Office needed.

Physical Demands:
Duties of this position are performed in a normal office environment.
Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.

Typical Experience:
1 to 3 years of related experience. Experience in similar job roles

Typical Education:
Bachelor's Degree

Notes:
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).

At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

COMPANY OVERVIEW:

Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.

Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.

Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.