08 - HR Business Specialist

General Overview

Functional Area:    HRM - Human Resources        
Career Stream:    HBP - HR Business Partner        
Role:    Specialist                
Job Title:    HR Business Specialist        
Job Code:    SPE-HRM-BUS        
Band:    Level 08                    
Direct/Indirect Indicator:    Indirect

Summary

Incumbents apply in-depth knowledge in a specific area of specialization. Work is performed within established professional standards and practices. Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors and a considerable degree of judgement. Erroneous decisions or failure to achieve results may have a negative impact on the divisions/departments operations, schedules, and/or performance goals. Works under minimum Supervision. Seeks approval from others on matters outside of job/role scope. Receives instruction on specific assignment objectives and possible solutions. Unusual problems are solved jointly with manager. Work is reviewed for application of sound technical judgment. May lead a work group or project team consisting of technical and support staff. Builds internal and external relationships, with emphasis on those that facilitate the achievement of job/role accountabilities, such as relationships with key suppliers, customers and internal service. Overall the role provides operational and cordination support to Site HR and HRBP function. The incumbent will execute defined HR processes, documentation, tracking, and cordinatation activities. 

Detailed Description

Performs tasks such as, but not limited to, the following:

• Supports and acts as the first point of contact for business partners, managers, and employees seeking advice and counsel on all workforce matters.
• In unionized sites provides administration of the bargained agreement between the Company and Union including grievances.
• Serves as co-bargaining agent for the location and is responsible for training and providing guidance to local management with regard to contractual obligations and/or interpretation of the local contract.
• Conducts research in support of company positions for contract negotiations.
• Support administration of processes, policies, and programs related to compensation, training & development, benefits, staffing, and employee relations.
• Excecutes communication program changes to management team and to employees.
• Escalate queries to Site HR and Consult with management team regarding legal and regulatory impact of program changes.
• Oversees the corrective action process for site.
• Conducts internal investigations regarding possible violations of codes of conduct.
• Interviews participants, reviews evidence, and makes recommendations based on results.
• Reviews termination recommendations to determine legal / regulatory exposure.
• Consults with expert legal counsel if necessary.
• Works with management team to ensure effective performance management and culture building practices are in place.
• Emphasizes the use of direction setting, feedback/coaching, communication strategies, people development and differentiation of pay.
• Partners with site leadership to effect change and effectively serve as a change agent by managing the development, implementation and continuous improvement of programs to enhance employee satisfaction, improve morale, positively impact retention and assure alignment with corporate values and policies.
• Supports and ensures compliance tracking and documentation to corporate policies, governmental regulations and laws.
• Working knowledge and abreast of legislative knowledge, changes in employment laws and regulations to limit legal exposure and liability.

Knowledge/Skills/Competencies

• Working knowledge of core HR operations processes such as onboarding, offboarding, documentation management, and HR data maintenance.
• Familiarity with HRIS systems and the ability to accurately update records, extract reports, and maintain trackers.
• Working understanding of HR policies and statutory processes sufficient to follow defined checklists and escalation guidelines.
• Strong attention to detail and accuracy when handling employee data and documentation.
• Excellent follow-up and coordination skills to work with employees, managers, and vendors to close pending actions.
• Ability to manage multiple tasks, trackers, and deadlines in a structured and organized manner.
• Clear written communication skills for emails, status updates, and meeting notes.
• Ability to handle sensitive employee information with discretion and confidentiality.
• Proficient in standard computer applications such as Excel, Word, and PowerPoint for documentation and reporting purposes.
• Working knowledge of government legislation impacting the practice of human resources management.
• Working knowledge of company HR and Payroll policies and practices, labor movement, arbitration proceedings.
• Ability to evaluate multiple highly detailed tasks, determine priorities and organize work in a manner that allows for timely completion of projects.

Physical Demands

• Duties of this position are generally performed in good working conditions.
• Occasional exposure to elements such as noise, dust, chemicals, operating machinery, temperature extremes, etc.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
• Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Occasional travel is required.

Typical Experience

6 to 10 years

Typical Education

• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
• Educational requirements may vary by geography.

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.