Senior Specialist, Business Excellence

Summary

Business Excellence Team - Who We Are:
Partnering across the enterprise, Business Excellence is a team within the IT Enterprise Enablement division that focuses on organizational change management. The team works to enable and accelerate business priorities, business case realization and transformation efforts, through an integrated suite of services focused on understanding change, stakeholder needs, communications, process and capability building.

Position Summary:
In this role, you will build strong relationships across the business, technology, operations and HR, while delivering transformational and sustained change on initiatives of varying size, scale, and complexity.

As a Senior Specialist, Business Excellence / Organizational Change Management, you will work in a collaborative form in the design and delivery of change, communications and process management interventions. Under the direction of the Director, Business Excellence, you will work closely with team members across the organization, as well as work independently and confidently, to manage your own workload. You’ll be able to understand program priorities and stakeholder requirements as well as design and deliver solutions that are aligned to their needs.

Detailed Description

Change Management

• Provide OCM support for Celestica priorities that are IT led or enabled
• Plan and lead the change management workstream of a program by applying a structured framework, approach and process that is integrated with overall project plans 
• Complete the appropriate impact assessments and stakeholder analysis to evaluate the planes required to enable the key stakeholder groups
• Develop the appropriate communication, training and business readiness plans to manage the stakeholder analysis 

Communications, Training and Business Readiness

• Create overall and specific communication plans to enable and provide awareness to stakeholder groups using a wide variety of written and visual tools
• Create overall and specific training plans and approaches to prepare stakeholders using a variety of learning mechanisms and tools (informal learning networks, job aids, classroom materials, videos, drop-in-sessions)
• Create overall and specific business readiness plans and approaches to support and communicate change readiness; using a scorecarding or similar framework to communicate progress 

Project Management

• Plan, manage, execute and report on the change management workstream of a program
• Raise risks / issues and provide solutions to minimize the impact on work stream timelines
• Facilitate workshops, design sessions and decision making.

Knowledge/Skills/Competencies

• Strong knowledge and understanding of Celestica’s business
• Ability to command a room as a respectful, confident, knowledgeable and clear communicator
• Logical thinker
• Attention to detail
• Ability to drive a plan forward
• Strong presentation and organization skills
• Strong team player who enjoys working with colleagues and stakeholders of all levels.
• Ability to work independently and as part of a team in a fast-paced environment
• Strong software skills with the Google Suite or similar applications

Physical Demands

• Duties of this position are performed in a normal office environment.

• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.

Typical Experience

• English advanced proficiency required (written and verbal)

• 6-8 years of relevant experience, or consideration of an equivalent combination of education and experience

• Manufacturing experienced preferred

Typical Education

• Bachelor’s degree required preferably in Business, Communications, Engineering or related area

• Educational Requirements may vary by Geography

• MBA would be considered an asset

• PROSCI, ACMP, CCMP, PPM or similar 

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.