Global Supplier Quality Advisor

Summary

The Global Supplier Quality Team drives customer-focused excellence and continuous improvement across both external and vertically integrated suppliers while ensuring full compliance with industry, customer, and Celestica requirements.

This role fosters a Zero-Defect culture focused on value maximization and problem prevention. By identifying, managing, and mitigating supply chain risks, the position ensures a continuous flow of high-quality parts and minimizes operational disruptions.

Detailed Description

• Global QMS Management: Drive the creation, approval, and ongoing maintenance of worldwide Supplier Quality Management System (SQMS) documents, collaborating with key stakeholders to ensure timely execution.
• Audit Program Oversight: Lead the risk-based global supplier audit program. Schedule and prioritize audits for critical suppliers based on risk assessments and maintain compliance with worldwide procedures.
• Auditor Roster Management: Maintain the global qualified auditor register, ensuring qualified auditors are appropriately assigned to audit engagements.
• Site Support & Performance Tracking: Support local site Supplier Quality Engineers (SQEs) with on-site/virtual audits and supplier improvement initiatives. Track audit KPIs and provide monthly effectiveness reports to senior leadership.
• Requirement Alignment: Monitor the flow-down of customer and Celestica expectations to suppliers and sub-suppliers to ensure absolute clarity.
• New Product Introduction (NPI): Oversee quality planning during NPI, product transitions, process changes, and launch execution.
• Audit Execution & Selection: Conduct Supplier Qualification audits assessing quality systems and technical/process capabilities; assist in supplier selection and onboarding.
• Performance Metrics & Analytics: Generate, analyze, and report supplier performance metrics, KPIs, and data trends. Participate in Periodic Business Reviews (PBRs) for high-impact and preferred suppliers.
• Issue Resolution: Monitor ongoing supplier performance, driving Supplier Quality Improvement Plans (SQIP) to resolve systemic issues. Collaborate with suppliers and internal teams to implement root-cause and corrective action plans.
• Process Standardization: Develop, deploy, and continuously improve global Supplier Quality processes, standards, and document controls.
• Supplier Enablement: Educate suppliers on core quality methodologies, including FMEA, Control Plans, 8D/Root Cause Analysis, and problem-solving tools.
• Other Duties: Perform additional tasks and projects as directed by Supplier Quality Management (SQM).

Knowledge/Skills/Competencies

• Language Proficiency: Fluent in spoken and written English, with demonstrated capability in authoring complex technical documentation.
• Quality Standards: Practical working knowledge of international standards, including ISO 9001, AS9100 / AS9000 series, ISO 13485, IATF 16949, FDA, and VDA.
• Audit Expertise: Certified Lead Auditor credential with extensive hands-on experience conducting quality system audits.
• Manufacturing Experience: Hands-on experience with electronic and mechanical assembly, alongside broad knowledge of varied manufacturing processes.
• Problem-Solving Mastery: Advanced capability to lead teams in root cause analysis and corrective actions utilizing the 8D process and structured quality tools.
• Core Quality Tools: Deep familiarity with APQP, FMEA, PPAP, Control Plans, SPC, and Gage R&R.
• Quality Controls: Strong understanding of GD&T (Geometric Dimensioning & Tolerancing) and management of Key/Critical Characteristics.
• Proven project management skills with the ability to lead multiple projects concurrently.
• Outstanding communication, facilitation, and collaboration skills across internal and external stakeholders.
• Highly self-motivated and adaptable, with a cooperative, team-oriented mindset for remote work environments.
• Experience: Minimum of 9 years of relevant experience in manufacturing engineering, quality, and/or supply chain management.
• Education: Bachelor’s degree in a related technical/business field, or an equivalent combination of education and direct industry experience. (Educational requirements may vary by geography).
• Certifications: Lean Six Sigma certification (Green/Black Belt) is preferred but not required. Lead Auditor certification is strongly preferred.
• Travel: Ability and willingness to travel 50% – 75%.

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.