Operations Quality Analyst

Summary

As a Quality Engineer (QE) in Capital Equipment, you will oversee low-volume, high-complexity assets where every machine represents a massive, serialized investment.

Serving as the vital link between Engineering, Production, and the Customer, your mission is to establish the quality frameworks that guarantee each custom-built machine delivers peak reliability under intense industrial demands. In this role, you will champion root-cause investigations, manage high-value supplier quality, and spearhead the APQP (Advanced Product Quality Planning) process for new equipment rollouts.

Detailed Description

Performs tasks such as, but not limited to, the following:

Quality Planning & New Product Introduction (NPI)

• Risk Mitigation: Lead the PFMEA (Process Failure Mode and Effects Analysis) for new equipment configurations to pinpoint and resolve risks before assembly begins.
• Framework Development: Build and deploy custom Control Plans and Inspection Test Plans (ITP) designed for intricate mechanical and electrical systems.
• Standards Definition: Translate customer specifications and engineering schematics into clear Critical-to-Quality (CTQ) parameters.

Advanced Problem Solving & Root Cause Analysis

• Failure Investigations: Direct 8D, 5-Why, and Fishbone analyses to resolve critical equipment failures or performance anomalies.
• Design Collaborations: Partner with Design Engineering to initiate Engineering Change Requests (ECRs) when issues trace back to design vulnerabilities rather than production errors.
• Reliability Analytics: Evaluate field failure reports and warranty data to identify and address long-term reliability trends.

Validation & Testing Oversight

• Acceptance Protocols: Define and govern protocols for both Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT).
• Metrology Management: Supervise the calibration schedule for advanced plant metrology equipment, including CMMs and laser trackers.
• Documentation Compliance: Audit and sign off on customer-facing "Build Books" (the definitive documentation package delivered with each asset).

Knowledge/Skills/Competencies

• Education: Bachelor’s degree in Mechanical Engineering, Electrical/Electronics Engineering, Quality Assurance, or a related technical discipline.

• Experience: 3 to 5+ years of Quality Engineering experience, specifically within project-based or engineer-to-order (ETO) manufacturing sectors.

• Technical Skills:

  • Proficient with ERP platforms (SAP, Oracle) and statistical analysis software (Minitab, JMP).

  • Deep understanding of metallurgy, welding codes (AWS/ASME), and electrical safety standards.

• Soft Skills: Exceptional cross-functional influence, with the resolve to champion a "quality-first" mindset even during tight production and shipping windows

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.