IT Solutions Manager

Summary

A versatile and results-driven IT leader with extensive experience bridging the gap between complex business requirements and scalable technical solutions. Adept at defining solution architecture across diverse business domains (Shop floor, SCM, Operations, and IT) while enforcing robust governance, modern operating models, and System Development Life Cycle (SDLC) best practices. Proven track record of managing cross-functional teams, executing end-to-end technical deployments, and navigating both Agile and Waterfall methodologies in a high-impact, bilingual environment.

Detailed Description

Core Responsibilities:

Architecture & Strategy Alignment

• Stakeholder Engagement: Act as the primary technical liaison for IT/Business Partners and internal/external communities to align solution strategies with broader organizational goals.

• Solution Architecture: Design and provide architectural blueprints and technical guidance across specialized business areas including Shop Floor, Supply Chain Management (SCM), Operations, and IT.

• IT Governance: Establish and uphold IT operational standards, framework governance, and optimal SDLC processes.

Technical Execution & Delivery

• Full-Lifecycle Management: Own the technical execution of solutions from initial requirements gathering and blueprinting through active development and final deployment.

• Technology Advisory: Provide deep-dive technical guidance on modern programming languages, frameworks, and cloud concepts, including:

  • Languages & Frameworks: C#, VB, ASP.NET, MVC, .NET Framework, .NET Core

  • Web Technologies: JavaScript, CSS, HTML, Bootstrap

  • Cloud Infrastructure: Azure

Team Leadership & Operations

• Resource Management: Manage a targeted team of permanent employees and contractors, directly handling onboarding, performance monitoring, training, and offboarding.

• Operational Flexibility: Adapt swiftly to evolving business needs, executing ad-hoc assignments and strategic tasks directed by executive management.

Knowledge/Skills/Competencies

• Methodologies: Advanced proficiency in both Agile and Waterfall delivery models, project planning, and lifecycle management.

• Leadership & Human Resources: Strong interpersonal skills with a demonstrated ability to mentor technical teams, handle conflict, and negotiate win-win outcomes.

• Analytical Problem Solving: Exceptional analytical mindset focused on continuous optimization and business process innovation.

• Bilingual Communication: Native or professional fluency in English allowing for seamless collaboration across regional and global teams.

Physical Demands

• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
   

Typical Experience

• 10+ years experience in Information Technology with a least 6 years within manufacturing and preferably 5+ years within the Electronics Manufacturing Services or Contract Manufacturing Sector.  Experience working with and negotiating with from shop floor thru to senior management and also with customers and suppliers

Typical Education

• Bachelor's Degree or consideration of an equivalent combination of education and experience.

• Educational requirements may vary by geography. 

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.