Senior Engineer, Customer Quality

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Date: May 18, 2024

Location: Kulim, 02, MY

Company: Celestica International Inc.

Remote Position: No
Region: Asia 
Country: Malaysia 
State/Province: Kedah 
City:  Kulim 


Quality Specialist is responsible for dealing with the three major phases of Quality Management - Quality Planning/Prevention, Corrective Action, and Continual Improvement. Quality specialist will lead process/procedure definition, and maintain a continuous flow of high quality products to our customers.

Detailed Description

Performs tasks such as, but not limited to, the following:

  • Lead the team to handle all quality excursions independently, and take effective actions on time
  • Oversee the product & material quality from NPI to mass production
  • Develop the quality control plan for respective area (material/process/product)
  • Monitor and report quality KPI for internal (factory) and external (customer)
  • Drive continuous improvement to benefit customer, CLS and supplier.
  • Develop and maintain internal quality system, procedures, work instructions and workmanship standards
  • Lead process/product/system/supplier audit and improvement actions follow up.
    • Industry standards (e.g. ISO)
    • Compliance audit
    • Safety audit etc.
  • Follow up the EC(Engineering Change), SPCN(Supplier Process Change Notification) to ensure the implementation of changes is timely and accurate (initiated both externally and internally)
  • Coach junior quality staff to improve their quality knowledge.
  • Accomplish the jobs assignment from the superior and participate in the quality strategy deployment.


  • Strong knowledge of quality tools, ISO and IPC standards and processes
  • Knowledge of software and its uses in generating reports capturing data presenting data in an understandable format
  • Strong knowledge of  product and manufacturing processes
  • Knowledge and understanding of the business unit and how decisions impact customer satisfaction product quality ,on-time delivery and profitability of the unit
  • Knowledge of quality tools such as FMEA, PMP, SPC, 8D methodology, etc. 
  • Knowledge of Six sigma and Lean Kaizen.
  • Ability to effectively communicate with a wide variety of internal and external customers

Physical Demands

  • Duties of this position are performed in a normal office environment.
  • Duties may require repetitive manual movements (e.g., keyboarding), carrying, pushing or pulling light objects, (under 5 kg.), carrying, pushing or pulling heavy objects (over 5 kg.), crouching, climbing
  • Sustained visual concentration on small areas, such as monitors, screens, precise eye/hand coordination, sustained visual concentration on numbers, legal documents

Typical Experience

  • 4 to 6 years in a similar role or industry.

Typical Education

  • Bachelor's degree in related field, or consideration of an equivalent combination of education and experiency.
  • Educational requirements may vary by geography.


This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.


Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.


Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.


Job Segment: Senior Quality Engineer, Quality Engineer, QC, Manufacturing Engineer, Cloud, Engineering, Quality, Technology

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