Manager, Learning & Development

Detailed Description

Provides direct and indirect supervision to subordinate team leaders and professional employees performing diverse roles. This includes establishing three to five year plans/objectives, and developing policies for the function/unit. Accountable for dept results and for activities or projects involving multi-functional teams. Work requires application of in-depth knowledge of professional standards and precedents in area of specialty. Receives assignments in the form of objectives and sets goals to achieve objectives. Establishes and recommends changes to policies. Develops or assists in the development of department budgets and goals. Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in overall schedules. Provides direct supervision to others, or indirect through subordinate supervisors, and coordinates the activities of a section or department with responsibility for results in terms of costs, methods, and employees. Makes hiring and firing decisions. Reviews employees’ performance and recommends employee compensation; coaches for improved performance and disciplines as necessary. Provides final approval for subordinate managers’/supervisors’ salary and performance recommendations. Builds cross-functional relationships where persuasive skills, negotiation skills, and considerable tact are required to gain support. Interacts directly with subordinates and peer groups; interfaces with senior managers on issues related to the area of expertise. Maintains positive relationships with key customers, suppliers, etc., who have a significant impact on the success of the organization

Performs tasks such as, but not limited to, the following:

• Develops the overall Learning & Development strategy for the region in support of regional business goals. 

• Participates in global teams or leads regional teams to develop core development programs that provide consistent implementation across all sites (eg. Management Development, New Employee Orientation). 

• Provides leadership and guidance to site training managers and/or trainers in multiple countries. 

• Delivers the training directly, trains internal trainers, hires trainers or selects suppliers to deliver courses. 

• Directs the activities of sites in implementing an analysis process to address business needs and the gaps that require solutions. 

• Analyzes the results and recommends training programs for local implementation to address and improve deficiencies across the full spectrum of Learning & Development solutions (Management and Non-Management applications). 

• Ensures that Learning & Development metrics are tracked and used proactively to drive regional or country process improvements (eg. e-Learning usage is increased and costs are decreased while meeting the learners' needs). 

• Rolls up regional or country Learning & Development metrics for corporate summaries, as requested

Knowledge/Skills/Competencies

• In-depth knowledge of government regulations.

• In-depth knowledge of HRIS system solutions that may include Lotus Notes databases, Celestica Learning Place global intranet, SAP HR, etc.

• Advanced proficiency in the following core competencies (refer to Celestica's Global Competency Framework):

• Personal Attributes

  • Thinking and Problem Solving: Creative Thinker; Analytic/Systematic Thinker

  • Interpersonal Relations: Consensus Builder; Communicator

  • Personal Characteristics: Learning Oriented; Decisive

  • Interpersonal Competencies: Communication Skills; Organization; Facilitation; Problem Solving

  • Business Competencies: Project Management; Change Management; Organizational Awareness; Financial Fundamentals; Negotiation; Customer Relationship Management; Supplier Relationship Management

  • Technical Competencies: Information Management; Quality Management; World Class Manufacturing

  • Leadership Competencies: Develop People; Involve Every Mind; Think, Vision & Plan; Know the Business; Earn Credibility

Typical Experience

Over 10 years of Learning & Development in management level, Human Resources or relevant experience

Typical Education

• Bachelor’s degree in related field, or consideration of an equivalent combination of education and experience.

• Educational requirements may vary by geography.

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.