Warehouse Team Leader

General Overview

Functional Area:    SCM - Supply Chain Management        
Career Stream:    LOG - Logistics        
Role:    Team Leader 1               
Job Title:    Logistics Team Leader 1        
Job Code:    TL1-SCM-LOG        
Band:    Level 06                  
Direct/Indirect Indicator:    Indirect

Summary

This is an entry training level for a supervisory role. This job is a working level and typically reports into a first-level manager. Provides leadership to employees performing routine work within a single function or work group. Work is performed within established professional standards and practices. Receives detailed assignments and follows established processes to meet the goals of the unit. Develops schedules and enforces policies and procedures. Erroneous decisions or failure to achieve results may have a negative impact on the departments operations, schedules, and/or performance goals. Provides direction to a unit or group of employees, assigning tasks and checking work at regular intervals. Directs subordinates to achieve assignments using established guidelines, procedures, and policies. Provides input for employees performance reviews and compensation reviews; recommends disciplinary action as necessary. Interacts directly with subordinates and peer groups; engages in routine exchanges of information; interactions with external contacts, if applicable, would be monitored.

Detailed Description

Performs tasks such as, but not limited to, the following:

• Develops, improves and enforces compliance with documented procedures for material handling practices.
• Ensures accurate counts, packaging, handling, stock rotation, shelf-life, part identification, etc.
• Supervises the process for receiving, checking and stocking raw materials; sorting and delivering raw materials to production; and, packaging finished products and shipping to customers.
• Evaluates departmental metrics to measure performance.
• Creates reports and regular communication with regard to status of operations.
• Identifies and drives process improvements.
• Coordinates overall operation of replenishment / kitting activiites and moverment of inventory.
• Acts as primary interface with manufacturing and planning.
• Schedules materials / kits for the production line.
• Supervises material handlers and/or replenishement staff within assigned work teams.
• Assigns and schedules tasks and checks work at regular intervals.
• Provides input for employees performance reviews; recommends disciplinary action as necessary.
• Establishes a team training model and a developmental plan for each employee.
• Ensures that all employees are trained to perform effectively and efficiently.
• Reassigns personnel as necessary to optimize production.
• Meets and communicates regularly with employees regarding site safety standards, ISO standards, customer awareness training, etc.
• Interacts with peers and other departments to communicate information, resolve issues and continually improve processes.
• Attends meetings related to material status and production.

Knowledge/Skills/Competencies

• Knowledge of warehouse management operations and inventory control methods in a manufacturing environment.
• Knowledge of MRP (manufacturing resource planning).
• Knowledge of cost accounting practices.
• Good leadership and coaching skills.
• Ability to manage multiple tasks while maintaining attention to detail and accuracy and working under tight time deadlines.
• Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.
• Ability to effectively communicate with a wide variety of internal and external customers.

Physical Demands

• Duties of this position are performed in a manufacturing environment with occasional exposure to elements such as noise, dust, chemicals, operating machinery, temperature extremes, etc.
• Duties of this position require continuous light physical effort and exertion including prolonged repetitive motion, standing, sitting in a confined work space, climbing, using equipment, handling lightweight materials, etc.
• Duties of this position require periodic heavy manual effort and considerable exertion including lifting objects over 20 pounds, requiring straining, pulling and lifting.
• Occasional overnight travel may be required.

Typical Experience

• Four to six years of relevant experience

Typical Education

• Bachelor's degree in a related field, or an equivalent combination of education and experience.
• Educational requirements may vary by geography.

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.