02 - Operations Support 2

General Overview

Functional Area:  OPS - Operations
Career Stream:  SUP - Operations Support
Role:  Support 2
SAP Short Name:  SU2
Job Title:  Operations Support 2
Job Code:  SU2-OPS-SUP
Job Level:  Band 02
Profile-Holding:  N
Direct/Indirect Indicator:  Indirect

Summary

Receives general instructions on routine work, detailed instructions on new assignments. Tasks are semi-routine in nature where ability to recognize deviation from accepted practice is required. Decisions/actions may cause a minor impact on the work unit operations or schedules. Works under close supervision. Situations not covered by standard procedures are referred to a higher level. May demonstrate work methods to new employees. Deals directly with immediate supervisor, co-workers and team members; engages in routine exchanges of information; interactions with external contact, if applicable, would be monitored

Detailed Description

Performs tasks such as, but not limited to, the following:

• Assists in providing maintenance and repair of facilities systems and structures to support the efficient manufacturing and processing of products.
• Assists in providing maintenance of facility grounds including manufacturing floor, kitchen area, office area, common areas, surrounding grounds and parking lots.
• Assists in preparing meals for employees and ensuring that the area for preparing food and consumption of food is clean and hygienic.
• Moves furniture, maintains office equipment, completes minor building systems repairs, completes minor construction projects, etc.
• May assist in the set up and installation of building equipment to support manufacturing lines.

Knowledge/Skills/Competencies

• Ability to effectively communicate with a variety of internal customers.
• Basic knowledge of electrical, electromechanical and pneumatic systems and principals of operation.
• Basic knowledge of methods used in the routine maintenance and repair of office and manufacturing facilities.
• Basic knowledge of building operating systems.
• Ability to operate complex equipment, eg tractors, delivery trucks, etc and other machinery/equipment, eg pallet jacks, high-lift equipment, power tools, etc
• Proof of required operator or drivers’ licenses and / or certifications where applicable.
• Knowledge of quality standards.

Physical Demands

• Duties of the position are performed in a manufacturing environment with frequent exposure to noise, dust, chemicals, operating machinery, temperature extremes, hazardous substances, etc.
• Duties require ongoing light physical effort and exertion including prolonged repetitive motions, sitting in confined workspaces, using tools and equipment, and moving and handling materials.
• Duties of the position may require periodic heavy manual effort and exertion including climbing, lifting, pulling and moving objects over 20 pounds

Typical Experience

• Two to Four years relevant experience

Typical Education

• Additional courses after High School, or an equivalent combination of education and experience.
• Educational requirements may vary by geography.

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.