Director, Business Operations

Summary

The Director, Business Operations will be responsible for directly supporting the Vice President, GCBU on planning, management, metrics, and other work to accelerate and optimize the deployment and execution of key focus areas, strategic initiatives and business strategy.

The preferred candidate will be based in the Bay Area.

Detailed Description

Performs tasks such as, but not limited to, the following:

• Collaborate with customer business unit leadership to drive execution of customer strategy and key initiatives and ensure alignment and collaboration across broader functional teams within Celestica
• Support the customer Vice President and commercial team in monitoring progress and performance metrics of the critical metrics, annual OKRs, and strategic imperatives to drive accountability
• Drive and own the MOS (management operating system) for Global Customer Business Unit in alignment with broader Hyperscale segment and CCS business MOS and cadence
• Monitor daily operations across customer account and proactively address potential issues if / when they arise
• Collaborate with cross-functional teams to identify and prioritize key initiatives, define actionable implementation plans and roadmaps, align stakeholders and lead successful execution of large and complex change initiatives impacting the customer
• Review, evaluate, recommend and implement operating systems and cadences, processes, policies, and practices to ensure performance of scalable, effective business operations and improve efficiencies across commercial team
• Support the Vice President in preparation for internal business segment cadence and meetings with key external stakeholders, including customers and strategic partners
• Serve as the lead interface for the functions the business supports and interfaces with (e.g. Strategy, IT, Corporate Development)

Knowledge/Skills/Competencies

• Experience developing, leading and executing complex strategic and operational initiatives for large organizations.
• Experience synthesizing multiple information sources into a coherent framework for addressing business opportunities and challenges.
• Ability to display strategic thinking and thought leadership when engaging executives.
• Demonstrated ability to lead cross-functional stakeholders and partners and influenceexecutive decision-making, while navigating complex organizational dynamics
• Excellent analytical, problem-solving, and quantitative modeling skills
• Excellent communication and presentation skills.
• Strong knowledge of the data center technology industry (education experience also a plus)
• Experience leading cross-functional teams in a high-growth environment
• Strong business judgment: ability to approach complex business problems in a structured way, simplify, and drive rapidly toward insight
• Outstanding and proven research and analysis skills
• Excellent written and verbal communication skills
• Strong people leadership skills, including the ability to collaborate and communicate effectively with a diverse range of internal and external stakeholders
• Fast, flexible, and outcomes-focused: able and excited to thrive with rapid cycles of analysis, decision, and action

Physical Demands

• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.

Typical Experience

• 3+ years in management consulting (including strategy, integration, financial advisory), private equity, principal investment shop, or investment bank analyst program
• In-depth experience related to running revenue organizations - e.g. consulting, Corporate Strategy, Business Operations, FPA, Revenue Operations, etc.
• Chief of staff position or equivalent is a bonus

Typical Education

• Bachelor’s degree in related field, MBA a plus but not required

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.