Operations Support Director HealthTech

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Date: Jun 27, 2024

Location: Remote Employee US, NH, US

Company: Celestica International Inc.

Req ID: 121715 
Remote Position: Yes 
Region: Americas 
Country: USA 

General Overview

Functional Area:    OPS - Operations        
Career Stream:    SUP - Operations Support        
Role:    Director 1              
Job Title:    Operations Support Director 1        
Job Code:    DR1-OPS-SUP        
Band:    Level 12               
Direct/Indirect Indicator:    Indirect


This job is the first Director level. Provides direct and indirect supervision to subordinate managers and employees performing highly specialized roles in a major function or division/department within medium to large sites. This includes long-term planning, objective setting, policy formation, interpretation and management while providing latitude and discretion to subordinates. Accountable for projects or programs on a multi-national or global basis. Work requires investigating and resolving a wide variety of highly unusual conditions that carry long-term implications. Requires developing new strategies, policies, practices, methods, programs or techniques and utilizing them to analyze and interpret difficult problems or situations and/or establishing new strategic direction that is site or multi-site specific. Participates with other senior managers to establish strategic plans and objectives. Has overall responsibility for planning, budgeting, implementing and maintaining costs, methods and employees in a functional area. Makes final decisions on administrative and operational matters in area of responsibility to ensure achievement of objectives. Erroneous decisions will have a serious impact on the overall success of functional, division, or company operations. Directs and controls the activities of a broad functional area through several department managers. Assigns objectives, reviews performance and approves employee compensation, coaches for improved performance. Regularly interacts with executives and/or major customers. Interactions normally involve controversial situations, customer negotiations, or influencing and persuading other senior level managers. May represent the organization in public speaking venues and/or community events.

Detailed Description

Performs tasks such as, but not limited to, the following:

  • Defines measurement strategy for the company to support operational needs as well as strategic and growth initiatives. 
  • Establishes targets based on continuous improvement of historical performance levels and benchmarking to identify necessary levels of performance to achieve industry leading operational performance. 
  • Establishes and manages measurement gathering and reporting processes. 
  • Organizes and chairs performance reviews with the executive team. 
  • Logs and tracks corrective actions. 
  • Works with Operating units to find optimum solutions for asset and resource requirements. 
  • Defines strategies for Operational solutions (ie. equipment AVL, resources demographics, etc.). 
  • Develops Operational solutions necessary to support and satisfy Business Development strategies. 
  • Anticipates requirements for new market initiatives and provides leadership to prepare the Operating Units to succeed. 
  • Study, recommend, implement necessary Manufacturing Execution Systems (ie. SFC, SFR, etc.) to provide Operating Units with the tools they need to efficiently and effectively run their business. 
  • Conduct special studies and analysis as required to support senior management decisions and strategies, and drive operational change.
  •  Support/direct site quotecell quoting activities within the segment
  • Evaluates cost models and develops manufacturing strategies for new customer opportunities.
  • Benchmark new opportunity cost models with existing products to understand competitiveness. 
  • Recommends cost model guidelines (TPS/PCM) for new customer opportunities
  • Evaluates win/loss information to determine any improvements within the quotecell
  • Participate/direct in the quote strategy meetings on new business opportunities
  • Recommend site locations for new business opportunities
  •  Act as a liaison between Corporate and the sites / regions for communicating operational initiatives, accomplishments and challenges, and develop / maintain various global databases for sharing information.


  • Experience in HealthTech. 
  • In-depth knowledge and understanding of Production and how decisions impact customer satisfaction, product quality, on-time delivery and the profitability of the unit.
  • In–depth knowledge of manufacturing, the production process and the tools and equipment used in the process.
  • Excellent analytical, negotiation and problem resolution skills.
  • Ability to establish manufacturing goals and coordinate a wide variety of resources to meet quality and quantity metrics.
  • Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.
  • Ability to effectively communicate with a wide variety of internal and external customers and the senior management team.
  • Ability to effectively lead, manage, train and motivate a diverse group of employees to achieve high performance levels within tight time deadlines in a highly dynamic manufacturing environment.
  • Extensive experience in World Class Manufacturing/Lean implementation.
  • Strong communication and presentation skills
  • Ability to work effectively cross functionally and with other sites to achieve objectives
  • Strong PCBA/BoxBuild operations process background
  • Excellent business, analytical, negotiation and problem resolution skills
  • Proven ability to manage project and meet required
  • Previous Program Management / Manufacturing Eng experience
  • Strong financial acumen

Physical Demands

  • Duties of this position are performed in a manufacturing environment with occasional exposure to elements such as noise, dust, chemicals, operating machinery, temperature extremes, etc.
  • Duties may require periodic sustained visual concentration on a computer monitor or on numbers and other detailed data. ~Occasional overnight travel is required.
  • Above demands are carried out within the local existing Health and Safety guidelines

Typical Experience

  • Eleven to fourteen years relevant experience

Typical Education

  • Bachelor's degree in related field or consideration of an equivalent combination of education and experience
  • Educational Requirements may vary by Geography


This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate. Salary Range: $135k-$211k Annually

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Celestica’s policy on equal employment opportunity prohibits discrimination based on race, color, creed, religion, national origin, gender, sexual orientation, gender identity, age, marital status, veteran or disability status, or other characteristics protected by law. 
This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines.


Location: This is a remote position, with travel as necessary. We are open to considering candidates close to any of our US locations in Massachusetts, Pennsylvania, Minnesota, Texas, Arizona, Oregon or California as well as locations near major airports such as the Northeast, Southeast, Midwest and Pacific Coast.


Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.


Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Job Segment: Operations Manager, Business Development, Supply Chain, Supply, Operations, Sales

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