Salesforce Developer / Senior Admin

General Overview

Functional Area:  Information Technology (ITM)
Career Stream:  IT Solutions (SOLN)
Role:  Senior Specialist (SSP)
Job Title: Salesforce Developer       
Job Code:  SSP-ITM-SOLN
Job Level:  Band 9
Direct/Indirect Indicator:  Indirect

Summary

We are seeking a highly motivated and experienced Salesforce Developer/Administrator. This is a hybrid role ideal for someone with a strong background in Salesforce development and experience in multiple orgs administration. The individual must have recent hands-on implementation experience and will play a critical role in shaping the future of our Salesforce CoE. Experience with industry solutions like Manufacturing Cloud, Revenue Cloud, Marketing Cloud Next, would be an additional benefit.

Detailed Description

Responsibilities include but are not limited to:

• Collaborate with business stakeholders and the Business Transformation leader to capture requirements and convert those requirements into Salesforce solutions

• Collaborate with the external SI to ensure the solutions being implemented are sound, expandable and supportable in the long run

• Create custom objects, fields, workflow and validation rules, list views and page layouts according to user requirements

• Create declarative flows and screen flows for end user needs

• Assist in the creation of organization-wide protocols for proper use of Salesforce

• Work with internal/external team(s) to maintain integrations with on-site and cloud-based platforms

• Maintain system security including sharing rules, role hierarchies and field-level security

• Ensure that all Salesforce changes implemented follow Celestica internal processes.

• Establish and enforce Salesforce development standards and best practices.

• Stay abreast of Salesforce releases and emerging technologies and work with vendors to troubleshoot and apply new features, upgrades and patches

• Design, implement, and manage Salesforce solutions, including customizations, integrations, and data migrations once the initial deployment is completed by an external SI

• Perform routine administrative tasks such as user set ups, maintenance of user roles, security and profiles in Salesforce

• Monitor and report on issues, system configuration and maintenance processes

• Create and maintain reports and dashboards according to user and project requirements

• Create and maintain standard operating procedures

Knowledge/Skills/Competencies

• Minimum of Salesforce Developer or Salesforce Administrator certifications

• Salesforce Platform Developer 2 certification is a strong plus.

• Understanding of Salesforce architecture, security model, and development tools (Apex, Aura Components, SOQL, Lightning Web Components).

• Proficiency in declarative automation tools (Flow Builder, Lightning App Builder, etc)

• Experience with DevOps processes (eg. Agile) and tools such as Azure ADO, Gearset, etc

• Strong analytical, problem-solving, and communication skills.

• Ability to work independently and as part of a team.

• Proactive and results-oriented mindset

• Experience with Manufacturing Cloud and/or CRM Analytics is a strong plus.

Physical Demands

• Duties of this position are performed in a normal office environment.

• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.

Typical Experience

• 5+ years of Salesforce experience with a proven track record in platform solution design, development and administration

• Experience with DevOps tools (Azure DevOps, Gearset, Copado, etc)

Typical Education

• Bachelor's Degree or consideration of an equivalent combination of education and experience

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.