04 - Process/Test Engineering Support 1

General Overview

Functional Area:  ENG - Engineering      
Career Stream:  DEV - Process/Test Development
Role:  Technical Support 1
SAP Short Name:  TS1
Job Title:  Process/Test Engineering Support 1
Job Code:  TS1-ENG-PROC
Job Level:  Band 04   
Direct/Indirect Indicator:  Indirect

Summary

Work is guided by diverse procedures, processes and/or technical methods of varying complexity.
Incumbents have some freedom to select best methods and procedures to follow to complete assignments.
Tasks are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations.
Decisions/actions may have an impact beyond the jobs immediate work unit or team.
Works under general Supervision.
Situations not covered by standard processes, procedures and methods are referred to manager or higher level.
May provide functional guidance to others performing similar work and/or act as a team lead. May demonstrate work methods to new employees.
Deals directly with immediate supervisor, co-workers and team members; engages in exchanges of factual information and provides some explanation in a problem solving capacity; interactions with external contacts, if applicable, require exchanging factual information and providing some explanation.

Detailed Description

Performs tasks such as, but not limited to, the following:

• Provides complex technical support for printed circuit boards, subassemblies, production equipment or other related company products.
• Sets up, and performs new, unusual, or involved tests, procedures, experiments, simulations, or changes.
• Reads and analyzes schematic diagrams, circuit descriptions and similar technical information.
• Sets up, operates, and adjusts test sets and auxiliary equipment.
• Proves tests and test sets.
• Assists in the designs for, and performs the debug of test fixtures, test cables and other test equipment.
• Designs and lays out circuitry for test fixtures to interface products to bench testing and specialized automated test equipment.
• Updates test bed software.

Knowledge/Skills/Competencies

• Engineering Foundation Competencies
• Knowledge of electrical, electromechanical and pneumatic systems and principals of operation.
• Strong knowledge of the setup, operation, and maintenance of specific equipment sets used in manufacturing processes.
• Strong knowledge of mechanical assembly and fabrication procedures.
• Strong knowledge of electronic circuitry and testing and debugging procedures.
• Knowledge of computer programming and ability to use applications specific to this position, such as C++, ECAD, MCAD, etc.
• Ability to read and interpret product specifications, schematics and mechanical drawings.
• Ability to use hand and power tools required for test assembly.
• In-depth knowledge of mechanical measurement, calibration and test equipment, their uses and applications.
• Strong knowledge of manufacturing processes.
• Ability to analyze equipment and systems, troubleshoot problems and make appropriate repairs.
• Knowledge of digital electronics and repair methodologies.
• Knowledge of personal computers and Windows applications.
• Excellent knowledge of quality standards.
• Ability to effectively communicate with a variety of internal customers.

Physical Demands

• Duties of the position are performed in a manufacturing environment with frequent exposure to noise, dust, chemicals, operating machinery, temperature extremes, hazardous substances, etc.
• Duties require extended periods of sustained visual concentration on detailed documentation and product assemblies.
• Duties of the position require periodic light physical effort and exertion including prolonged repetitive motions, sitting in confined workspaces, using tools and equipment, and moving and handling materials.
• Duties may require periodic heavy manual effort including lifting objects over 20 pounds.

Typical Experience

• Four to five years of experience

Typical Education

• High school diploma and additional courses after high school or an equivalent combination of education and experience.

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.