Director, Site Quality

General Overview

Functional Area:  Quality (QUA)
Career Stream:  Operations Quality (OPQ)
Role:  Director 1 (DR1)
Job Title:  Director, Site Quality 1
Job Code:  DR1-QUA-OPQ
Job Level:  Level 12
Direct/Indirect Indicator:  Indirect

Summary

Leads the Site Quality organization in developing and executing a quality strategy, ensuring achievement of goals in alignment with the site, corporate and customer requirements. 

Detailed Description

Performs tasks such as, but not limited to, the following:

• Assesses and ensures mitigation of organizational risk in regards to Quality events or potential events
• Has overall responsibility for planning, budgeting, implementing and maintaining costs, methods and resources including employees in the quality function
• Leads the organization in developing and executing a Quality strategy that ensures long term customer satisfaction, site and corporate goals are achieved or exceeded, including regular reviews on progress
• Provides direct and indirect leadership and mentorship to subordinate managers and employees for effective development and execution of skills such as Leadership Development, Problem Solving 8D Methodology, Compliance Procedures, Change Control Board, FMEA, Manufacturing Quality Standards (MQS) and Flawless Launch Phase Gate Reviews.
• Develops and conduct reviews with key customer and suppliers to ensure that quality requirements are aligned and achieving defined level of customer satisfaction and managing any associated contractual LD risks
• Provides leadership and support for compliance readiness to various customer, regulatory standards and certifications (i.e ISO9001, TL9001, AS9100, ISO13485, ISO14001, ANSI/ESD, etc.)
• Collaborates with site leadership to support the activities necessary to achieve Celestica Operating System processes and metrics and ensure on going development of a Quality culture

Knowledge/Skills/Competencies

• Excellent knowledge of quality management systems and processes (i.e ISO9001, TL9001, 
• AS9100, ISO13485, ISO14001, ANSI/ESD, etc.)
• Broad knowledge of an electronic manufacturing environment, materials, manufacturing and business processes.
• Excellent analytical, negotiation and problem resolution skills.
• Ability to establish department goals and coordinate a wide variety of resources to meet quality and quantity metrics.
• Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.
• Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers.
• Ability to effectively lead, manage, train and motivate a diverse group of employees to achieve high production within tight time deadlines.
• Ability to as a champion for Quality culture and Critical process development and ongoing adherence
• Ability to define and manage large multi departmental change process's to project objectives

Physical Demands

• The job works in generally good conditions with occasional exposure (10% - 33%) to noise, odours, dust, drafts, chemicals, operating machinery, temperature extremes, hazardous substances, etc.
• Duties may require sustained visual concentration on small areas, such as monitors/screens, and sustained visual concentration on numbers/legal documents.

Typical Experience

• 11 to 14 years

Typical Education

• Bachelor's degree in related field or consideration of an equivalent combination of education and experience

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.