HR Analytics Specialist

Summary

We are seeking an HR Analytics Specialist to support our manufacturing sites across Malaysia by providing data-driven insights that enhance workforce strategies, improve productivity, and strengthen workforce decisions.  This role plays a critical part in translating HR data into actionable intelligence to support strategic decision-making.

Detailed Description

Performs tasks such as, but not limited to, the following:

Data Analytics & Reporting

• Collect, consolidate, and analyze HR data across all Malaysia sites (eg: headcount, turnover, absenteeism, recruitment, training effectiveness etc)
• Develop and and maintain HR dashboards and scorecards for HR and management
• Generate regular and ad-hoc reports for workforce trend and performance indicators

Business Insights

• Partner with site HRBPs and operations teams to identify business challenges and propose HR solutions using data.
• Conduct predictive analytics on workforce planning, retention risk, and talent pipeline metrics
• Support strategic workforce planning with scenario modelling and cost-impact simulations

Process Improvement & Optimisation

• Identify opportunities to improve HR processes and streamline HR data quality, automation and system integration through technology solutions (eg: SAP SuccessFactors, Power BI, Excel)
• Support digital HR transformation initiatives by optimizing existing analytics workflow and tools
• Design and implement system enhancements to improve user experience and efficiency
• Collaborate with HR teams to automate manual processes and reduce administrative burden

Stakeholder Engagement 

• Work closely with HR, Center of Excellence, Finance, IT, Operations and Compliance team to ensure data alignment with business goals and in compliance with employment laws and company policies
• Present findings and recommendations in a clear and compelling manner to both HR and business stakeholders.

HR System Support & Training 

• Manage data integration between HRIS and other business systems
• Develop and execute data validation processes across all HR systems
• Lead or participate in global HRIS  project UAT and new system implementations
• Provide technical support and guidance to HR staff and system users
• Create user guides, documentation, and training materials.

Knowledge/Skills/Competencies

• Proficient with advanced skills in data analysis tools (Excel, SQL, Tableau, Power BI, SAP)
• Familiar with HRIS systems and possess high level of understanding in database management and data integration concepts
• Strong analytical thinking with ability to interpret complex data sets
• Knowledge of computer applications and the ability to accurately perform tasks in some or all of the following applications: Excel, Word, PowerPoint etc.
• In-depth knowledge of labor laws, government regulations, data privacy regulations and HR compliance requirements.
• Strong business acumen and Customer Satisfaction initiatives
• Excellent communication, interpersonal, analytical, problem solving, facilitation, internal consulting and negotiation skills.
• Good command of written and spoken English. Ability to effectively communicate with a wide variety of internal customers.
• High sense of responsibility, reliable, and accountable
• Excellent Team-Player, Positive-thinking, and Can-do Attitude.
• Ability to evaluate multiple highly detailed tasks, determine priorities and organize work in a manner that allows for timely completion of projects. 
• Ability to manage sensitive employee information in a confidential manner.

Qualifications/Experience

• At least bachelor's degree in  Information Technology, Human Resources, Statistics, or any related field, with a master degree in any discipline will definitely be advantageous.
• At least 5 years of relevant experiences in data analytics, preferable in a manufacturing or industrial environment.
• Experience working in a multinational company with exposure to regional/global HR metrics
• Familiarity with HR process, best practices and workforce issues specific to Malaysia’s manufacturing sector, especially in Johor, Kulim and Penang will be an added advantage
• Experience in project management with system implementations or upgrades will be an added advantages
• Comfortable working with decentralised teams and across multiple locations
• Occasional travel may be required

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.