Customer Quote Advisor

Summary

Provide product cost and pricing support for new and current products. First full level of specialization; applies expertise in more than one area of specialization. Work is performed within established professional standards, established policy, and/or established objectives. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Incumbents are accountable for quality of work delivered by external suppliers as applicable. May influence others outside of team to ensure goals are met and resolves conflicts in an effective manner. Sound decisions are required to achieve the sites / major function's operations, schedules, and/or performance goals. Receives guidance primarily on unique, unusual, or controversial problems or questions. Will lead a work group or project team consisting of one or more support staff and/or tech/professional staff with some coaching from own supervisor, or will provide advice and guidance in area of specialty as required. Seeks out new avenues for building internal and external relationships as appropriate; maintains contacts with existing relationships. Implements process improvements. Can negotiate and persuade. Conducts negotiations and manages a desired outcome. Chairs meetings with adequate presentation material. Mentors, motivates and influences others to work toward and achieve team objectives. . May be responsible for planning and prioritizing work for other people. Makes a decision based on analysis. Anticipates and initiates changes and make recommendations. Is Able to handle difficult situations in a tactful and diplomatic manner. Can effectively resolve conflict.

Detailed Description

Performs tasks such as, but not limited to, the following:

• Facilitates the implementation of Celestica approved cost models at all sites as appropriate.
• Individuals are required to be expert on the workings of the model and able to develop and deliver training as required.
• Required to ensure that consistent costing and pricing practices are used worldwide for same /similar customers.
• Need support the new quote and re-pricing processes to develop a response that will be both competitive and profitable.
• The individual will be required to understand and communicate relative cost differences at sites and the operational and financial drivers of those differences.

Knowledge/Skills/Competencies

• Working knowledge of Celestica’s finances organization including strategic policies and objectives.
• Strong knowledge of basic computer applications and the ability to learn and use multiple applications specific to this department including ERP and office systems.
• Strong communication, negotiation and presentation skills.
• Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.
• Ability to analyze and summarize key highlights and makes recommendations to management.
• Perform financial sensitivity analysis against all key factors (pricing, operating and costing) and provide management with recommendations/solutions.
• Makes recommendations based on interpretation of results.
• Understands MRP configurations/processes.
• Creates basic spreadsheet macros.
• Ability to design custom queries in job-related software.
• Understanding of the relationships between the various tools.
• Understands how to use the political structure in the organization and how to get things done using that structure.

Physical Demands

• Duties of this position are performed in a normal office environment
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data
• Repetitive manual movements are frequently required (e.g. data entry, using a computer mouse, using a calculator, etc)
• Occasional overnight travel may be required

Typical Experience

• Six to eight years of relevant experience

Typical Education

• Bachelor's degree, or consideration of an equivalent combination of education and experience.
• Education experience may vary by geography.

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.