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Robotic Process Automation (RPA) Specialist

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Date: Jan 24, 2019

Location: Toronto, CA

Company: Celestica International Inc.

Req ID: 41198 
Region: Americas 
Country: Canada 
State/Province: Ontario 
City:  Toronto 


What’s in it for you?


When you join Celestica, it's more than just a job. It's about being part of a team of uniquely talented and forward-thinking individuals who are passionate about what they do. It’s about joining a leading global company that enables the world’s best brands, and contributing to our innovative and collaborative solutions that help our customers unlock the potential of the future!



Detailed Description:


A new generation robotic process automation (RPA) technology now exists that will enable us to explore and drive efficiencies across the enterprise. A Process Automation Delivery Team operates within our organization to drive this new generation technology while working closely with Global Process streams and owners to maximize our capability and generate continuous improvement.  This role is a part of the Process Automation Delivery Team and will be responsible for supporting new funnel requirements, completing the development workload, working with other regions and engaging the stakeholders through the development life cycle.  Included in this role will be supporting the configuration and roll-out of the tool and process.


Performs tasks such as, but not limited to, the following:


  • Support stakeholder relationships and effectively obtain information from stakeholders to document requirements.
  • Liaise with stakeholders globally and accurately capture the information provided in a format stakeholders can understand.
  • Interacting with subject matter experts (SMEs) from all areas of the organization, this role must document solutions prior to build, creating transparency and adhering to audit controls in a highly scrutinized environment.
  • Operating within a team environment, this role works closely with local and international counterparts to share knowledge.
  • Automate existing processes using RPA software.
  • Fine tune performance and operation issues that arise with RPA Bots.
  • Function as integrator between business needs and technology solutions, helping to create technology solutions to meet clients’ business needs.
  • RPA Delivery Methodology: Owns supporting an RPA delivery methodology
  • Candidate must be able to follow RPA configuration best practices, configure new RPA processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
  • Must have an understanding to support existing processes and implement change requirements as part of a structured change control process as well as problem solving issues that arise in day to day running of RPA processes and providing timely responses and solutions as required.
  • Be a key partner to the business and the rest of the team throughout the delivery cycle.
  • Employ agile development practices including test driven development and deployment automation as well as Continuous Integration to improve overall execution speed and product quality.



  • The ability to learn in a fast-paced environment is critical, as the role is expected to comprehend and transform existing business processes into automated solutions within short timeframes.
  • Passion for process optimization and continuous improvement
  • In-depth knowledge of the business processes performed by GBS and our clients.
  • Strong client contact, negotiation and problem resolution skills.
  • Good presentation, database management and computer skills.
  • Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.
  • Strong interpersonal skills and ability to effectively communicate with a wide variety of internal clients.
  • Strong training and presentation skills with solid communication capabilities and practices, both oral and written.
  • Good working knowledge of the principles and philosophies of total quality management and high performance work systems.
  • Knowledgeable in company's strategies and change philosophies.
  • Able to combine aggressive initiative with professional discipline and demeanor to accomplish difficult tasks through other people.
  • Demonstrates a keen desire to continually learn and grow. Motivated by successes.
  • Has a strong sense of loyalty to the organization and its overall success. 
  • Broad understanding of global business environment. 
  • Working knowledge of e-Business processes, applications and system integration.
  • Working knowledge of IT concepts and integrated business applications.
  • Excellent communication and negotiation skills. 
  • Ability to support the resolution of very complex process and systems issues across sites and with the client.
  • Experience with RPA software required.  
  • Experience with Visual basic and/or Excel macros is an asset. 
  • Experience with Visio and/or Bizagi is an asset. 
  • Experience with SQL is an asset. 



Physical Demands:


  • Duties of this position are performed in a normal office environment
  • 25% travel requirement
  • Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
  • Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
  • Above demands are carried out within the local existing Health and Safety guidelines

Typical Experience:


  • Three to six years

Typical Education:


  • Bachelor’s degree in a related field, or an equivalent combination of education and experience.
    Educational requirements may vary by geography


At Celestica, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Accommodations are available on request for candidates throughout the hiring process. If you require an accommodation, we will work with you to meet your needs.   

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