Supplier Quality Engineer, Operations Quality

General Overview

Functional Area:  Quality (QUA)
Career Stream:  Operations Quality (OPQ)
Role:  Specialist (SPE)
Job Title:  Specialist, Operations Quality
Job Code:  SPE-QUA-OPQ
Job Level:  Band 08
Direct/Indirect Indicator:  Indirect

Summary

The Supplier Quality Engineer drives customer focused excellence and continuous improvement throughout our external and vertically integrated suppliers and ensures compliance with industry, customer and Celestica requirements. We drive a Zero Defect culture with emphasis on maximizing value and preventing quality problems. Quantifying, managing, and mitigating supply chain risk to provide continuous flow of quality parts, whilst minimizing supply chain disruption.

Detailed Description

Performs tasks such as, but not limited to, the following:

• Drives quality improvement at our most critical suppliers by identifying and resolving complex systemic problems.
• Management and reporting of risk-based Supplier Audit program. Performs supplier audits to assess quality systems, technical capability and process capability.
• Complete root cause analysis and recommend/implement corrective actions where projected results are below plan.
• Create, analyze and report supplier performance data, metrics and KPI’s.
• Monitor ongoing supplier performance and drive Supplier Quality Improvement Plans to address systemic issues.
• Work with suppliers and site representatives to effectively drive root cause and corrective action to resolve problems.
• Perform analysis of supplier performance using SAP, Rapid Response, and other Celestica databases.
• Drive continuous improvement to benefit customer, CLS, and supplier.
• Supports the internal quality system, procedures, work instructions and workmanship standards
• Educate suppliers on the deployment of core quality tools such as FMEA, Control Plans, 8D/ Root Cause Analysis and problem resolution.

Knowledge/Skills/Competencies

• Strong knowledge of quality tools, AS, ISO and IPC standards and processes
• Knowledge of software and its uses in generating reports capturing data presenting data in an understandable format
• Strong knowledge of product and manufacturing processes
• Knowledge and understanding of the business unit and how decisions impact customer satisfaction product quality, on-time delivery and profitability of the unit
• Knowledge of quality tools such as APQP, FMEA, PMP, SPC, 8D methodology, etc. 
• Knowledge of Six sigma and Lean Kaizen.
• Ability to effectively communicate with a wide variety of internal and external customers

Physical Demands

• Duties of this position are performed in a normal office environment.
• Duties may require repetitive manual movements (e.g., keyboarding), carrying, pushing or pulling light objects, (under 5 kg.), carrying, pushing or pulling heavy objects (over 5 kg.), crouching, climbing
• Sustained visual concentration on small areas, such as monitors, screens, precise eye/hand coordination, sustained visual concentration on numbers, legal documents

Typical Experience

• 4 to 6 years in a similar role or industry.

Typical Education

• Bachelor's degree in related field, or consideration of an equivalent combination of education and experiency.
• Educational requirements may vary by geography.

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.