Lead Quality Engineer - Digital Factory & Operational Systems

General Overview

Functional Area:  Quality (QUA)
Career Stream:  Operations Quality (OPQ)
Role:  Specialist (SPE)
Job Title:  Specialist, Operations Quality
Job Code:  SPE-QUA-OPQ
Job Level:  Band 08
Direct/Indirect Indicator:  Indirect

Detailed Description

Performs tasks such as, but not limited to, the following:

STRATEGIC AND AUTOMATION LEADERSHIP

● Digital Factory Site Lead: Drive site-level deployment, software enhancements, and system integrations (including SAP, SP2, Optimus, and machine modules) in alignment with the Site and I-Operation Global teams.
● Manage implementation schedules and track monthly progress via the Global Digital Factory Tracker and COS Maturity Assessment.
● Celestica Operating System (COS) Site Lead: Oversee monthly governance by updating scores, highlights/lowlights and RCCA action trackers monthly in the Global COS Dashboard.
● Management and Progress Tracking: Conduct and own follow-ups with project leads. PM check-ins by Cost Element and lead monthly CPR reviews with the General Manager.

QUALITY ENGINEERING AND OPERATIONAL

● Quality Planning and Documentation: Establish customer PPAPs, Quality Plans/PMPs, and generate quality checklists, routing, and control documentation from New Product Introduction (NPI) through mass production.
● Audits and Compliance: Lead process, product, system, and supplier audits (including ISO,compliance, and safety standards) and maintain internal quality systems, procedures and workmanship standards.
● Customer Representation and Quality Assurance: Act as a certified customer Designated Quality Representative (DQR) and oversee product and material quality to ensure alignment with customer requirements.
● Problem Solving and Excursion Management: Drive root cause analysis, corrective and preventive actions for customer feedback, and lead the team in independently handling quality excursions.
● Process Control and Continuous Improvement: Monitor and report quality KPIs, coordinate FMEA reviews, manage Engineering Changes (EC) and Supplier Process Change Notifications (SPCN) and drive continuous improvement.
● Team Leadership and Mentorship: Coach junior quality staff to improve quality knowledge, support job assignments and participate in quality strategy deployment.

Knowledge/Skills/Competencies

● Strong knowledge of product and manufacturing processes, quality tools, ISO, and IPC 610 standards. (ASQ/CQI/IRCA Certified)
● Knowledge and understanding of the business unit, including how decisions impact customer satisfaction, product quality, on-time delivery, and profitability.  
● Proficiency in quality tools such as FMEA, MSA, SPC, and 8D methodology.  
● Proficiency on Statistical tools (Minitab, JMP, etc.)
● Six Sigma Black belt / Green Belt preferred and Lean Kaizen Facilitator.
● Experience in coaching and mentoring of Junior Engineers and Associates.
● Ability to effectively communicate with a wide variety of internal and external customers.

Typical Experience

● 10+ years of experience in PCBA, SMT, and HLA. (Subject Matter Expert)

Typical Education

• Bachelor's degree in engineering, or consideration of an equivalent combination of education and experiency.
• Educational requirements may vary by geography.

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.