Facilities Technical Support 1

Summary

Work is guided by diverse procedures, processes and/or technical methods of varying complexity. Incumbents have some freedom to select best methods and procedures to follow to complete assignments. Tasks are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. Decisions/actions may have an impact beyond the jobs immediate work unit or team. Works under general Supervision. Situations not covered by standard processes, procedures and methods are referred to manager or higher level. May provide functional guidance to others performing similar work and/or act as a team lead. May demonstrate work methods to new employees. Deals directly with immediate supervisor, co-workers and team members; engages in exchanges of factual information and provides some explanation in a problem solving capacity; interactions with external contacts, if applicable, require exchanging factual information and providing some explanation.

Detailed Description

Performs tasks such as, but not limited to, the following:

• Assists in the set up and installation of building equipment to support manufacturing lines.
• Provides maintenance and repair of facilities systems and structures to support the efficient manufacturing and processing of products.
• Provides maintenance of facility grounds including manufacturing floor, office area, common areas, surrounding grounds and parking lots.
• Moves furniture, maintains office equipment, completes minor building systems repairs, completes minor construction projects, etc.

Knowledge/Skills/Competencies

• Ability to effectively communicate with a variety of internal customers.
• Knowledge of electrical, electromechanical and pneumatic systems and principals of operation.
• Basic knowledge of methods used in the routine maintenance and repair of office and manufacturing facilities.
• Basic knowledge of building operating systems.
• Ability to operate complex equipment (e.g., tractors, delivery trucks, etc.) and other machinery / equipment (e.g., pallet jacks, high-lift equipment, power tools, etc.) Proof of required operator’s licenses and / or certifications.
• Ability to analyze equipment and systems, troubleshoot problems and make appropriate repairs.
• Knowledge of personal computers and Windows applications.
• Knowledge of quality standards.
• Ability to effectively communicate with a variety of internal customers.

Typical Experience

• Four to five years of relevant experience.

Typical Education

• Additional courses after High School, or an equivalent combination of education and experience.
• Educational requirements may vary by geography.

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.